I. SELLER IDENTITY

The seller:

• The company SAS CLIOBLUE digital
• Simplified joint-stock company (société par actions simplifiée)
• Its registered office is located at 19 rue Meslay 75003 PARIS
• Registered with the Paris Trade and Companies Register (RCS)
• Email: info@clioblue.com
  
• Fax: 01 42 74 34 00

All orders placed on the Site are subject to these terms and conditions of sale. They are subject to modification and updating; the conditions applicable to a customer’s order of a product are those in force on the day of the order. These terms and conditions of sale are governed by French law, except for mandatory provisions such as those resulting from the Rome Convention of June 19, 1980 on the law applicable to contractual obligations.

II. PURPOSE – SUBJECT MATTER

These terms and conditions of sale (hereinafter the "Terms and Conditions of Sale") exclusively govern sales made on the website clioblue.com (hereinafter the "Site") of products offered by Clioblue digital to consumer buyers (hereinafter the "Customer(s)") and set out the conditions for ordering, payment, delivery and handling of any returns of products ordered by Customers.

The Terms and Conditions of Sale are binding on the Customer, who declares having read and accepted them by checking the box "I accept the Terms and Conditions of Sale" before completing the online order.

Clioblue digital reserves the right to modify its terms and conditions of sale at any time. In the event of modification of the Terms and Conditions of Sale, the applicable Terms and Conditions of Sale are those in force on the date the order is validated. It is therefore the Customer’s responsibility to refer to them each time an order is confirmed.

The invalidity of a contractual clause does not entail the invalidity of the Terms and Conditions of Sale.

The temporary or permanent application of one or more clauses of the Clioblue digital Terms and Conditions of Sale does not constitute a waiver on its part of the application of these clauses or of other clauses of the Terms and Conditions of Sale, which remain in effect.

III. THE CUSTOMER

The customer of the Site must be a consumer, a natural person of legal age with full legal capacity. When placing their first order on the Site, the customer must open a customer account and fill out an order form specifying certain mandatory fields so that their order of products can be processed by Clioblue digital.

The information provided to Clioblue digital when opening the customer account or placing an order must be complete, accurate and up to date. Clioblue digital may, where appropriate, ask the customer to confirm – by any means – this information and their identity.

In view of the commercial policy described above, Clioblue digital reserves the right not to process orders from parties other than the "consumer" or orders that do not comply with its commercial policy.

IV. PRODUCTS

Only top-quality products are offered for sale on clioblue.com. Manufacturers and resellers are carefully selected for their strict quality controls.

Clioblue digital does not sell second-hand, defective or poor-quality products offered on the market.

The essential characteristics of the products are presented on clioblue.com on each product page. However, the images and colors of the products offered for sale on clioblue.com may not match the actual colors due to the effect of the web browser and the screen used.

With regard to personalized products, the customer acknowledges that they are merely "personalizing" a product created by Clioblue digital and that this "personalization" does not involve any creative effort. All intellectual property rights relating to the personalized product belong exclusively to Clioblue digital. 

However, it is agreed, as a precondition to any sale of a personalized product, that the customer undertakes, in the event of their own creation, to assign, where applicable, the rights to clioblue.com: the design, including all drawings, plans, specifications of the product created by the Customer on the clioblue.com website, and all related copyrights.

The assignment includes the assignment of the exclusive rights to:

• a) manufacture, reproduce, distribute and/or sell the products
• b) manufacture, distribute and/or sell any product derived from the design or drawings
• c) grant licenses or sub-licenses for any of the purposes listed above

Clioblue digital considers that by validating the Terms and Conditions of Sale, the Customer has read the conditions for the assignment of rights arising from "their creations" and accepts them without reservation. If the Customer submits a personal drawing or personalizes the product by adding text, they guarantee to clioblue.com that the chosen text and/or drawing is free of third-party rights. In the event of infringement of copyright, personality rights or the law, the customer shall bear full responsibility and alone shall bear the legal consequences.

If Clioblue digital is sued on these grounds, the customer undertakes to indemnify Clioblue digital against any judgment that may be handed down. The customer also ensures that they do not infringe any other third-party rights when personalizing the product.

Clioblue digital ships all orders under the DDP (Delivered Duty Paid) Incoterm. This means that all customs duties, import taxes and customs clearance fees applicable in the destination country are included in the price displayed when the order is validated and are paid in full by Clioblue digital. Customs fees are calculated automatically and added to the cart based on the contents of the order. No additional fees will be due from the customer upon receipt of their order, regardless of the destination country.

V- CONSUMER MEDIATION

In the event of a dispute, the consumer may use a consumer mediator free of charge, with a view to reaching an amicable settlement, after having contacted our customer service.

In accordance with the provisions of the French Consumer Code (Code de la consommation) concerning "the consumer dispute mediation process," after contacting us and in the absence of a satisfactory response, you may use a consumer mediation procedure free of charge with:

CM2C
49 rue de Ponthieu
75 008 PARIS
Tel: 01 89 47 00 14

Website: https://www.cm2c.net
Email: contact@cm2c.net

You may also submit your request online on the mediator’s website.
If no amicable solution is reached, you may refer the matter to the mediator we are affiliated with.

TELEPHONE SOLICITATION - RIGHT TO OBJECT
If you provide us with your phone number in connection with your order or the customer relationship, we inform you of your right to register free of charge on the Bloctel do-not-call list (www.bloctel.gouv.fr).