Contact

For any question about a piece of jewelry, an order or a return, our team answers by email at info@clioblue.com, Monday to Friday from 9:00 a.m. to 5:00 p.m.. Please include your order number when your request concerns an order. The house is located at 19 rue Meslay, 75003 Paris, which is also the address to send a package back to. For a return, you have 14 days after delivery, and the conditions are detailed in our return policy. To find out where a package is, see the package tracking page. Answers to the most frequently asked questions, about ordering, shipping, exchanges and payment, are gathered in the FAQ.